Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

What are my shipping & delivery options?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Shipping rates

Shipping rates and estimated delivery times will be displayed at checkout. You can select your desired shipping option, and we will follow up after you have placed the order with any additional shipping information if required.

All times and dates given for delivery of the products are given in good faith but are estimates only.

Once your order is packaged, we will send an email with your tracking information.

Free shipping

• We offer free standard shipping for orders over 999 INR
• We offer free express shipping for orders over 2499 INR

Minimum and Maximum Shipping Time Frame

• Minimum Shipping Time Frame: 1 day
• Maximum Shipping Time Frame: 4 days

Minimum and Maximum Delivered Timeline

Depending on user location and the selected shipping options (standard/express):

• Minimum Delivered Timeline: 2 days
• Maximum Delivered Timeline: 10 days

Do you deliver internationally?

We do not offer international shipping.

What happens if my delivery is delayed?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

Questions about returns & cancellations?

If you have questions about returns, please review our Return Policy: https://ocean3d.in/cancellation-returns-refund-policy

How can you contact us about questions in the policy?

• Phone: +91 7013099879
• Email: policies@kroila3d.in
• Online contact form: https://support.ocean3d.in